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EvTrack
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Cisco ISE
Guest Wi-Fi Automation

EvTrack + Cisco ISE Integration

EvTrack integrates with Cisco Identity Services Engine (ISE) via the ERS Sponsor API - automatically provisioning temporary guest Wi-Fi accounts when a visitor is registered and deleting them on checkout. No IT desk involvement required.

Direction One-way push (EvTrack → ISE)
Protocol ISE ERS API (HTTPS)
Auth Sponsor portal credentials
Trigger On visitor registration / pre-registration approval
Cleanup Guest account deleted on checkout
Deployment Cloud or on-premises

Data Transferred to Cisco ISE

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First Name & Last Name

Visitor identity fields written to the ISE guest account

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Email Address

Used to deliver Wi-Fi credentials to the visitor

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Company

Visitor company name included in the guest record

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Wi-Fi Username

Auto-generated by EvTrack using configurable naming pattern (guest + number, name + number, etc.)

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Wi-Fi Password

Auto-generated numeric or alphanumeric password of configurable length

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Access Window

fromDate and toDate mapped from visit expected arrival and departure times

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Guest Type & Location

ISE guest type (e.g. Daily) and location label configured per site

How the Integration Works

1

A host sends a visitor invitation via EvTrack Portal, or a visitor is registered on arrival at the FrontDesk kiosk or Guard App.

2

On registration (or host approval for pre-registered visitors), EvTrack calls the Cisco ISE ERS Sponsor API to create a guest Wi-Fi account.

3

ISE creates the guest account in the configured sponsor portal with the visitor's name, email, company and access window.

4

EvTrack generates a Wi-Fi username and password using the configured naming and password patterns, and sends the credentials to the visitor via email.

5

The guest Wi-Fi account is active only for the visit window - the fromDate and toDate are set from the expected arrival and departure times.

6

The visitor connects to the Wi-Fi network using the credentials received by email - no IT helpdesk or paper voucher required.

7

On visitor checkout in EvTrack, the ISE guest account is automatically deleted - ensuring credentials cannot be reused after the visit ends.

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