Built to help your organisation comply
EvTrack supports POPIA, GDPR, and CCPA. We do not sell personal information. Full documentation is available at docs.evtrack.com
Legal
Privacy Policy
Our Privacy Policy describes how EvTrack (Pty) Ltd collects, uses, stores and discloses personal information for those who use our services or interact with our platform.
Read our Privacy Policy →European Union
General Data Protection Regulation (GDPR)
EvTrack operates in accordance with the GDPR. We collect only the personal data your organisation defines as mandatory, mask PII in event logs by default, and a Data Processing Agreement (DPA) is available on request.
DPA available
On request · legal@evtrack.com
Data subject rights
Access · rectification · erasure · portability
South Africa
Protection of Personal Information Act (POPIA)
POPIA applies to every visitor record your organisation captures. EvTrack acts as an Operator on your behalf — your organisation is the Responsible Party. We support consent capture, configurable data retention, and data subject rights.
Default data retention
365 days · configurable per site
Consent
Digital consent captured at every check-in
Infrastructure
Data Security & Hosting
Hosted on Amazon AWS with an on-premise option for strict data residency requirements. All data encrypted in transit and at rest.
AES-256 at rest
FIPS-140-2 in transit
HTTPS / TLS
Cloud or on-premise
Your choice of deployment
Common questions
Is EvTrack POPIA compliant?
EvTrack is built to enable POPIA compliance. We act as an Operator on behalf of your organisation, which remains the Responsible Party.
Where is visitor data stored?
Amazon AWS by default. On-premise available for strict data residency requirements.
How long is visitor data kept?
365 days by default, configurable per site.
Can visitors request deletion of their data?
Yes — email legal@evtrack.com. Requests processed within 30 days.
Is a Data Processing Agreement available?
Yes — email legal@evtrack.com to request a DPA.
Does EvTrack sell personal information?
No. EvTrack does not sell personal information under any circumstances.
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